FAQs 2018-04-29T02:14:16+00:00

Pricing & Plans

Does the yearly payment cover all previous tax seasons? 2018-02-24T06:28:31+00:00

Yes, you can import trades and create reports for as many tax seasons you would like after purchase of a plan.

Is there a custom plan? 2018-02-24T06:28:39+00:00

If you have more than 10,000 trades in a given tax year, please contact us at [email protected] and we will work with you to get a custom plan in place.

What happens if I go over the trade limit for my plan? 2018-02-24T06:28:47+00:00

You will not be able to generate any more tax reports until you upgrade your plan. You will still have access to all previously created reports.

How does the free plan work? 2018-02-24T06:28:55+00:00

The free plan allows you to create reports with up to 50 imported trades for a given tax year and limits your report calculation mode to FIFO.

Web App

Help, I can’t login! 2018-02-24T06:28:23+00:00

If you remember your email, you can reset your password at this link PASSWORD RESET. If not, shoot us an email at [email protected] and we will help you out.

What crypto trading pairs do you support? 2018-02-24T06:28:13+00:00

CryptoTrader supports tax calculation for every trading pair on our supported exchanges list. If a coin you traded with was recently delisted, we still have the historical data needed to calculate your taxes.

What exchanges do you support? 2018-02-24T06:27:37+00:00

We currently support the following exchanges:

  • Binance
  • Bitfinex
  • Bittrex
  • Coinbase
  • GDAX
  • Gemini
  • Kraken
  • Poloniex
What if I have traded coins on an exchange you don’t support? 2018-02-24T06:27:30+00:00

CryptoTrader allows for the manual upload of trades by CSV. Just click “CSV” under the “Upload Trades” tab and you will find the template for adding those trades. Here is a more in-depth guide to uploading manual trades: IMPORT MANUAL TRADES GUIDE

Do you report any of my information to the IRS? 2018-02-24T06:27:18+00:00

No, we only provide the tool to help you prepare and do your own taxes. You can also take your generated report to your favorite tax professional. It includes everything they need to file your taxes, regardless of their knowledge of cryptocurrency.

Pricing & Plans

Does the yearly payment cover all previous tax seasons? 2018-02-24T06:28:31+00:00

Yes, you can import trades and create reports for as many tax seasons you would like after purchase of a plan.

Is there a custom plan? 2018-02-24T06:28:39+00:00

If you have more than 10,000 trades in a given tax year, please contact us at [email protected] and we will work with you to get a custom plan in place.

What happens if I go over the trade limit for my plan? 2018-02-24T06:28:47+00:00

You will not be able to generate any more tax reports until you upgrade your plan. You will still have access to all previously created reports.

How does the free plan work? 2018-02-24T06:28:55+00:00

The free plan allows you to create reports with up to 50 imported trades for a given tax year and limits your report calculation mode to FIFO.

Web App

Help, I can’t login! 2018-02-24T06:28:23+00:00

If you remember your email, you can reset your password at this link PASSWORD RESET. If not, shoot us an email at [email protected] and we will help you out.

What crypto trading pairs do you support? 2018-02-24T06:28:13+00:00

CryptoTrader supports tax calculation for every trading pair on our supported exchanges list. If a coin you traded with was recently delisted, we still have the historical data needed to calculate your taxes.

What exchanges do you support? 2018-02-24T06:27:37+00:00

We currently support the following exchanges:

  • Binance
  • Bitfinex
  • Bittrex
  • Coinbase
  • GDAX
  • Gemini
  • Kraken
  • Poloniex
What if I have traded coins on an exchange you don’t support? 2018-02-24T06:27:30+00:00

CryptoTrader allows for the manual upload of trades by CSV. Just click “CSV” under the “Upload Trades” tab and you will find the template for adding those trades. Here is a more in-depth guide to uploading manual trades: IMPORT MANUAL TRADES GUIDE

Do you report any of my information to the IRS? 2018-02-24T06:27:18+00:00

No, we only provide the tool to help you prepare and do your own taxes. You can also take your generated report to your favorite tax professional. It includes everything they need to file your taxes, regardless of their knowledge of cryptocurrency.

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